Shipping Policy
Welcome to Fresh Healthcare!
Below you will find our shipping policy for both our Supplement Products and Wellness Products.
Supplement Products
Our Fresh Healthcare supplements are manufactured and shipped within the United States.
Delivery Information:
• Standard Shipping: Standard shipping fee is $4.95 and is available on orders below $40.00
• Free Shipping: Free shipping is available on all orders of $40.00 and above.
• Order Cut-off Time: Orders placed before 6:00 PM (PST time) on Monday to Friday will begin processing the same business day. Orders placed after this time will be processed the next business day.
• Processing Time: Orders are processed within 0 to 1 business day (Monday to Friday).
• Shipping Time: Once processed, your order will be shipped and is expected to arrive within 3 to 5 business days.
• Total Delivery Time: Estimated total delivery time is 3 to 5 business days, depending on your location within the United States.
• Shipping Partners: We ship using USPS, or other trusted carriers depending on availability.
• Track Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your shipment.
Delivery Time Notes:
Please note that delivery times may vary due to customs processing, holidays, or weather conditions. We do our best to deliver your order as quickly and smoothly as possible.
Customs, Duties & Taxes:
Orders shipped to the USA may be subject to customs duties, VAT, or other import charges. These fees are not included in your order total and are the responsibility of the customer. As the importer of record, you are responsible for complying with all applicable laws and regulations.
Wellness Products (Including Red Light Therapy & Physical Devices)
Our Wellness Collection includes products such as Red Light Therapy Kits, facial rejuvenation devices, posture correction tools, and joint support products.
We offer Free Express Worldwide Shipping on all wellness products. Most U.S. orders arrive within 5–10 business days, while international orders typically arrive within 6–12 business days, depending on your region.
Delivery Information
• Processing Time: We aim to process most orders within 24 hours.
• During high-demand periods, processing may take 1–3 business days.
• Shipping Partners: We ship using trusted global carriers such as USPS, UPS, DHL, & FedEx.
• Tracking: You will receive a tracking email once your order has shipped.
Inventory Sourcing
To fulfill your order efficiently, Fresh Healthcare maintains a stock of products at our fulfillment centers. When you purchase an in-stock item, we ship it directly to you from our inventory.
In cases of high demand, low stock or unforeseen inventory shortages, your purchase authorizes Fresh Healthcare to act as your agent to secure the item from our global supply network.
We then oversee quality control and direct shipping from our partners to ensure the fastest possible delivery to you.
Delivery Notes:
Delivery times may vary due to carrier delays, holidays, or weather conditions. We always aim to deliver your order as quickly and smoothly as possible.
Customs, Duties & Taxes:
Depending on your destination country, customs fees or import duties may apply. These are the responsibility of the customer. We comply with all international trade and import regulations.
Summary:
• Supplements: U.S.-based manufacturing and shipping (3–5 business days).
• Wellness Devices: Free global express shipping (5–12 business days).
• Orders may be shipped directly from partner fulfillment centers to ensure the fastest delivery and best customer experience.
• All products are backed by our commitment to quality, transparency, and customer care.
Contact Details:
If you have any questions, special requests, or concerns about your shipment, feel free to reach out:
Email: office@fresh-healthcare.com