FAQ's
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Find answers to your questions about our natural supplements
Common questions
Usage guidelines
Shipping information
Return policy details
Are the ingredients in FRESH HEALTHCARE Moringa capsules safe?
Yes, the ingredients in our Moringa capsules are safe for daily use. They are carefully selected, third-party tested for quality, and free from harmful additives, ensuring a natural and safe supplement for your well-being.
Do these capsules contain any allergens?
Our Moringa capsules are manufactured in a facility that processes other supplements. While the product itself is allergen-free, please consult with your healthcare provider if you have specific allergies or concerns.
Is the Moringa organically grown?
Yes, our Moringa is sourced from certified organic farms that follow strict cultivation practices without the use of pesticides or harmful chemicals, ensuring the highest quality and purity.
Are FRESH HEALTHCARE Moringa capsules vegan and gluten-free?
Yes, our Moringa capsules are 100% vegan and gluten-free. They are made with plant-based ingredients and are suitable for those following vegan or gluten-free diets.
Do the capsules contain any artificial fillers or additives?
No, our Moringa capsules are free from artificial fillers, additives, and preservatives. We maintain the natural purity of the ingredient for maximum benefits.
What is the recommended daily dosage?
We recommend taking 2 capsules daily with water, preferably with meals. Do not exceed the recommended dosage unless directed by your healthcare provider.
When is the best time to take the capsules?
For optimal absorption, take the capsules with your morning or evening meal. Consistency in timing helps maintain steady levels in your system.
Can I take these capsules with other supplements?
While our Moringa capsules are generally safe to take with other supplements, we recommend consulting with your healthcare provider about your specific supplement routine.
How long should I take the supplement?
For best results, we recommend consistent daily use for at least 8-12 weeks. Results may vary depending on individual health conditions and lifestyle factors.
Are there any side effects?
Moringa is generally well-tolerated. However, some individuals may experience mild digestive adjustments initially. If you experience any unusual reactions, discontinue use and consult your healthcare provider.
How long does shipping take?
Orders typically ship within 1-2 business days. Domestic delivery takes 3-5 business days, while international shipping may take 7-14 business days.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. You can check specific rates at checkout.
How are the products packaged for shipping?
Our products are carefully packaged in temperature-controlled, sealed containers to maintain freshness and protect against damage during transit.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships. You can track your package's progress through our website or the carrier's tracking system.
What are the shipping costs?
We offer free shipping on orders over $50 within the US. Standard shipping rates apply for orders below this amount and international shipments.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unopened products for a full refund within 30 days of delivery.
How do I initiate a return?
To initiate a return, please contact our customer service team through the Contact Us page. We'll provide you with a return authorization and shipping instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
How long does the refund process take?
Once we receive your return, we process refunds within 3-5 business days. The funds may take an additional 5-7 business days to appear in your account.
Can I exchange my product instead of returning it?
Yes, we offer exchanges for unopened products within 30 days of delivery. Contact our customer service team to arrange an exchange.
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Questions about our products?
Find your answers below
Energy Products
Skin Health
Joint Support
Do I need to take all three (Turmeric, Black Seed Oil, Vitamin D) together?
Each works independently, but they complement each other for comprehensive joint and inflammation support.
Will these supplements interfere with my exercise routine?
No, they're designed to support active lifestyles and may help you recover faster from workouts.
Is Black Seed Oil safe for daily long-term use?
Yes, our Black Seed Oil is designed for daily use and has been safely consumed for centuries.
Can I take joint supplements if I'm already on medication?
Always consult your healthcare provider before combining supplements with prescription medications.
How quickly does Turmeric help with joint discomfort?
Many customers experience reduced stiffness within 2-3 weeks, with optimal benefits developing over 6-8 weeks.
Are results permanent if I stop taking the supplements?
Consistent use maintains benefits. Stopping may gradually return skin to its previous state over time.
Do I need to change my skincare routine?
Our supplements work from within to complement your existing routine - no changes necessary.
Will these supplements help with acne or just aging skin?
Our antioxidant-rich formulas support overall skin health, helping with both blemish control and anti-aging.
Can I take Collagen and Vitamin C together?
Yes, Vitamin C actually enhances collagen absorption and production for maximum skin benefits.
How long before I see improvements in my skin?
Most customers notice a healthy glow within 4-6 weeks, with continued improvements over 2-3 months.
Can I combine Moringa with other Fresh Healthcare supplements?
Absolutely. Moringa pairs well with our Apple Cider Vinegar for comprehensive wellness support.
How does Moringa compare to energy drinks or caffeine supplements?
Unlike caffeine, Moringa provides sustained energy from 90+ nutrients without jitters, crashes, or dependency.
Will Moringa keep me awake if I take it in the evening?
No, Moringa provides natural energy without stimulants, so it won't interfere with sleep when taken as directed.
Can I take Moringa with my morning coffee?
Yes! Many customers find Moringa complements their morning routine and helps reduce afternoon energy crashes.
How much Moringa should I take daily for best energy results?
Take 2 capsules daily with water. Most customers notice increased energy within 2-4 weeks of consistent use.
Contact Us
FRESH HEALTHCARE (USA)
USA Office:
- 9350 Wilshire Blvd, Ste 203
- Beverly Hills, California 90212
- USA
Email: office@fresh-healthcare.com
FRESH HEALTHCARE LTD (UK)
UK Office:
- 51 Coopers Road
- Birmingham, B20 2JU
- United Kingdom
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